ZENOVA TRAVEL COMPANY INFORMATION NOTICE UNDER THE LAW NO. 6698 ON THE PROTECTION OF PERSONAL DATA
ZENOVA TRAVEL Company takes all necessary technical and legal measures for the processing of your personal data within the framework of the Law on the Protection of Personal Data No. 6698 (“KVKK”) during its activities. You can find detailed information on the processing of your personal data, the transfer of data to third parties, the reasons for collecting personal data, and your rights under the KVKK in the information notice below.
Purposes of Processing Personal Data
Your personal data may be processed by ZENOVA TRAVEL, as the data controller, or by the real/legal persons it appoints for the following purposes:
- Fulfillment of the services to be carried out within the scope of our company’s duties and responsibilities,
- Ensuring communication and cooperation, providing coordination, and carrying out business processes,
- Efficient delivery of products and services to consumers, suppliers, and business partners,
- Fulfillment of legal and contractual obligations,
- Conducting quality and standard audits,
- Fulfillment of post-service obligations,
- Complete performance and control of contracts,
- Ensuring legal security,
- Determining and implementing commercial strategies,
- Ensuring security and preparing various reports,
- Using images taken during company events for promotional purposes,
- Informing about regulatory changes,
- Providing internet access to guests,
- Ensuring the safety of our employees and guests,
- Keeping voice and call records,
- Planning logistics and service operations,
- Conducting customer satisfaction activities,
- Recording visitor data on our website,
- More effective execution of personnel affairs.
Transfer of Personal Data
Your personal data may be shared with the following individuals and organizations in line with the purposes mentioned above and under the conditions stipulated by KVKK:
- Business partners,
- Suppliers,
- Private integrator companies, audit firms, financial advisors,
- Public institutions and judicial authorities,
- Solution partners and software companies,
- Healthcare institutions,
- Security, technology, and cloud service providers.
Method and Legal Grounds for Collecting Personal Data
Your personal data is collected through written, verbal, and electronic channels such as application forms, contracts, the website, surveys, social media applications, and call centers based on your explicit consent or other data processing conditions specified in the KVKK.
Storage and Disposal of Personal Data
Your personal data is stored for the purposes of processing and, once the reasons for processing no longer exist, is retained for the duration required by relevant legislation and then destroyed.
Rights of the Data Subject
Under Article 11 of the KVKK, data subjects have the following rights:
- To learn whether personal data is being processed,
- To request information if data has been processed,
- To learn the purpose of processing data,
- To learn if personal data is transferred to third parties within or outside the country,
- To request the correction of incorrect or incomplete data,
- To request the deletion or destruction of personal data,
- To object to decisions made by automated systems,
- To request compensation for damages in the event of unlawful processing of personal data.
You can submit your requests via notary public or in person by presenting identification. Requests will be evaluated and resolved free of charge within thirty (30) days.
Identity of the Data Controller
Website: www.zenovatravel.com
E-mail Address: info@zenovatravel.com